Our Privacy Policy

This privacy policy applies to the website www.theportlygrocer.co.uk operated by The Portly Grocer (the “Site”).

Data Protection Laws

We are conscious of our legal responsibilities as a "data controller" and we support the principles of data protection reflected in the 1995 EU Directive on Data Protection and the Data Protection Act 1998. We shall do our best to ensure that the personal information we obtain and use will always be held, used, transferred and otherwise processed in accordance with our legal obligations.

Other Websites

There may be links from the Site to other websites. This privacy policy only applies to this site and not to any other website including any website linked from any part of the site. Accessing those third party websites or sources requires you to leave the site. We do not control those third party websites or any of the content they contain and you expressly acknowledge and agree that we are in no way responsible or liable for any of those third party websites, including, without limitation, the content, policies, failures, promotions, products, services or actions of those websites and/or any damages, losses, failures or problems caused by, related to or arising from those websites. We encourage you to review all policies, rules, terms and regulations, including the privacy policies, of each website that you visit.

How we obtain personal information about you

We may as a result of your interaction with our site and our communications with you hold and process personal information obtained about you.

The types of personal information we collect may include:

  • information that you provide by filling in forms on our Site, including but not limited to the time of registration, posting material;
  • correspondence between us;
  • we may also ask you to complete surveys for research purposes, although you don’t have to respond;
  • details of transactions you carry out through our Site; and
  • details of your visits to our Site and the resources you access.
  • How we collect and use non-personal information

Please note that when anyone visits any part of the Site, we automatically collect certain non-personal information such as the type of computer operating system (e.g., Windows or Mac OS) and browser (e.g., Safari, Netscape, Internet Explorer) being used, and the domain name of the internet service provider.  We sometimes use the non-personal information that we collect to improve the design and content of the site and to enable us to personalise your experience. This doesn’t identify individual users.

What we do with your personal information

The personal information that you provide will be available to The Portly Grocer, our affiliated companies and trusted third party service providers and contractors for the following purposes:

  1. to process enquiries through the Site.
  2. to ensure that our Site is presented in the most effective way for you.
  3. to conduct market research and business development
  4. to register you for and provide you with information about products and promotions that may be of interest to you from us, including newsletters, where you have consented to be contacted.
  5. in connection with surveys related to our products and the Site.
  6. to fulfil our obligations arising from any contracts entered into between us.
  7. any other purpose indicated at the time you voluntarily provide your personal information.

If you do not want us to contact you via electronic means or permit third parties to use your data for marketing purposes, please tick the relevant box on the form where we collect your data.

 International transfers of your personal information

We may transfer and process any personal information you provide to us to countries outside the European Economic Area whose laws may not afford the same level of protection to your personal information.  By submitting your personal data, you agree to this transfer. We will therefore ensure that all adequate safeguards are in place and that all applicable laws and regulations are complied with in connection with such transfer but cannot guarantee the security of your data transmitted.

Cookies and tracking software

We use "cookies" and other types of tracking software in order to personalise your visit to our website and enhance your experience by gaining a better understanding of your particular interests and customising our pages for you. A cookie is a message given to a web browser by a web server and which is then stored by the browser in a text file. Each time the browser requests a page from the server this message is sent back which enables the user's computer to be identified. We may use the information provided by cookies to analyse trends, administer the website, or for research and marketing purposes to help us better serve you.  No information which personally identifies you will be collected through the cookies.  If you like, you can set your browser to notify you before you receive a cookie so you have the chance to accept it and you can also set your browser to turn off all cookies.  The website www.allaboutcookies.org (run by the Interactive Marketing Bureau) contains step-by-step guidance on how cookies can be switched off by users.

Our website requires the use of cookies in order to work at their best.  If you do not wish these cookies to be used then please note that you may not experience our Site working to their best effect.

Disclosure of your information

  • We may disclose your personal information to third parties:
  • If we sell or buy any business or assets, to the seller or buyer.
  • If a third party substantially acquires our assets.
  • If we are under a duty to disclose or share your personal data to comply with a legal obligation, or to enforce or apply our terms of use.

Join the Artisan Revolution

The Portly Editor is our magazine loaded with exclusive features, gourmet recipes and exciting new products direct to your inbox.